Shipping Policy

At Scents of Aroma, we are committed to delivering your fragrance experience quickly and securely.

Processing Time

All orders are processed within 3–5 business days (excluding weekends and holidays). Once your order has been prepared and shipped, you will receive a confirmation email with tracking information.

During high-volume periods, processing times may be slightly extended. We appreciate your patience as we ensure every order is handled with care.

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Shipping Time

Shipping times vary depending on your location. Estimated delivery times will be provided once your tracking number is issued.

Please note that delivery delays may occasionally occur due to carrier issues beyond our control.

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Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to monitor your package’s progress until it arrives.

If you have not received tracking information within 5 business days, please contact us and we will be happy to assist.

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Incorrect Addresses

Please ensure your shipping address is entered correctly at checkout. Scents of Aroma is not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately.

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Lost or Damaged Packages

If your order arrives damaged or appears lost in transit, please contact us within 7 days of delivery (or expected delivery). We will work with the carrier to resolve the issue promptly.